Shipping & Delivery

Australia-Wide Shipping

  • Standard Shipping – $15
    3–10 business days. Every hamper is thoughtfully packed to arrive safely and elegantly.
  • Express Shipping – $20
    1–3 business days. Perfect for last-minute birthdays, corporate gifts, or spontaneous gestures.

Melbourne Local Options

  • Same-Day Pickup – Mount Waverley VIC (Free)
    Orders placed before 10 AM are ready for collection between 5–8 PM the same day. Orders after 10 AM are ready the next business day.
  • Same-Day Delivery – Melbourne Metro ($25)
    Available for registered Melbourne customers. Orders placed before 10 AM are delivered 5–8 PM the same day. Orders after 10 AM are delivered the next business day. A seamless way to send a thoughtful gift at the last minute.

Order Cut-Off Times (Melbourne Local Time)

  • Orders before 10 AM ship or are ready for same-day delivery/pickup.
  • Orders after 10 AM are dispatched the next business day.
  • Orders after 10 AM Friday are dispatched the following Monday.
 

Q: Do you deliver to PO Boxes?
No, we are unable to deliver to PO Boxes. Please provide a valid street address for shipping.

Q: How long does delivery take?

  • Orders placed Monday–Friday (excluding public holidays) are processed and shipped within 24 hours of payment.
  • Delivery times vary depending on your location, but you’ll receive a tracking number to monitor your parcel.
  • During public holidays or peak seasons, there may be small delays. If so, we’ll notify you directly.

 

Q: How can I track my order?
Once your order has been dispatched, you’ll receive an email confirmation with your tracking number. You can then track your parcel via Australia Post’s website.

 

Payments

Q: What payment methods do you accept?
We accept multiple secure and flexible payment options:

  • Credit & Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Afterpay – Shop now, pay later in 4 installments
  • ZIP Pay – Flexible payment solution

Q: Is payment secure?
Yes, all transactions are encrypted and processed securely to ensure your information is safe.